File consists of a manual for managers of petroleum agencies and farm supply stores on operating standards for retail outlets. Included are sections on UFA Co-op's Customer Awareness Program, sales and service, warranty policies and procedures, handling complaints, service procedures, commitment to service, merchandising techniques, display principles, layout, and promotional activities. Also included are memos received by the Camrose Farm Supply store.
Creator
United Farmers of Alberta Co-operative
Subjects
Retail trade
Manuals
Names
United Farmers of Alberta Co-operative
Places
Camrose
Accession Number
UF 2004.0021.83
UF 2004.0033.07
Can I use it?
Images are provided for research and reference use only. Written permission to publish, copy or otherwise use these images must be obtained from United Farmers' Historical Society.